Ep. 28: Improving Employee Initiative & Responsibility

You may wish that your team members would care more about the practice, have more initiative, and take on more responsibility—but what can you actually do to improve these things? In this episode, Jeff Blumberg gives nine things you can do to improve employee initiative and responsibility in your dental practice.

Topics:

1:38 – Communicating with your team members

3:19 – Proper division of labor is essential

6:07 – Using statistics to rate employee performance

10:28 – Should you share “the numbers” with your team?

11:40 – What is your mission statement and is your team really on board with it?

14:43 – Continued learning and training for your team

19:09 – Have you clearly communicated your expectations?

23:20 – It starts in the interview process

26:11 – Things that can create a toxic environment in your office

Links:

Download list of statistics to track - https://www.mgeonline.com/dental-office-statistics