Ep. 132: Closing Big Cases with Dr. Artin Barzgar
Dr. Artin Barzgar joins Jeff Blumberg to explain how he's spent over 20 years presenting and closing large reconstruction cases, including the multiple choice payment sheet and the deliberate silence that makes the difference between a patient hesitating and a patient deciding.
Ep. 124: What’s the Best Appointment Length for New Patients?
Should a new patient get an hour, or an hour and a half? Jeff Blumberg breaks down when each length actually makes sense, and the specific intake questions that help reception make the right call.
Ep. 123: The Missing Ingredient in Patient Retention
For most practices, marketing is a hammer with exactly one nail: new patients. Jeff Blumberg makes the case for marketing to the patients you already have, and lays out concrete ways to actually do it.
Ep. 122: Stop Wasting Your Marketing Money!
There's no computer program that can tell you exactly how many phone calls a specific postcard generated. Jeff Blumberg breaks down the four numbers every marketing campaign needs tracked, and the one simple fix that turns a useless call log into a real marketing dashboard.
Ep. 121: How Far Out Should the Doctor’s Schedule be Booked?
Being booked out two or three weeks might feel like security, but it usually just means your problems are hiding in plain sight. Jeff Blumberg breaks down why a productive procedure should always be reachable within one to three days, and the three most common reasons a schedule ends up backed up instead.