Ep. 119: The Office Manager’s Daily Routine, Part 2
Being an office manager isn't a desk job, it's a working job. Jeff and Sabri Blumberg close out their two part series on what a dental office manager should actually be doing every day and every week to keep a practice running smoothly.
Ep. 118: The Office Manager’s Daily Routine, Part 1
Most morning meetings can waste ten to thirty perfectly good minutes. Jeff and Sabri lay out the version that actually drives production: who attends, who owns each number, and how to build a daily lineup so hitting today's goal is planned instead of hoped for.
Ep. 117: Do You Need a Treatment Coordinator?
A hygiene schedule can look completely full and still hide almost no real treatment opportunity. Jeff Blumberg breaks down exactly how many treatment coordinators your practice actually needs, using real numbers on new patients, retention, and hygiene capacity most practices have never run for themselves.
Ep. 116: Demystifying Practice Profitability
If someone asked you your average monthly profit margin right now, would you actually know it, or would you have to go dig up a P&L? Jeff Blumberg breaks down why profitability is one of the most misunderstood numbers in dentistry, and walks through exactly how to calculate what your practice is really keeping.
Ep. 114: Optimizing Your Case Acceptance Process
If you only change one thing after listening to this episode, start telling patients how much their treatment plan actually costs. Jeff Blumberg walks through the complete treatment acceptance process from the doctor's mindset to closing the case, with the fundamentals that move the needle immediately.
Ep. 113: The Practice Owner’s Core Job Duties
Every position in a dental practice comes with expected duties and results, including the owner's own. Sabri Blumberg joins Jeff to break down the six irreducible things every practice owner actually needs to be doing, starting with the one thing Sabri says is the true measure of whether an owner is doing their job.
Ep. 110: Proofing Your Practice Against Cancellations
A cancellation doesn't just cost you one appointment, it can wreck an entire day. Jeff and Sabri explain why most scheduling problems trace back to the front desk or the sales process, not the patient, and lay out the systems that keep your schedule full.
Ep. 104: Patient Financing – The Do’s & Don’ts
Patient financing can be a genuine win for everyone involved, or it can quietly cost your practice real profitability and even lower case acceptance. Jeff Blumberg breaks down four specific ways to make sure it's actually working for you, including an accounting mistake that can leave you paying bonuses on money you never collected.