How much marketing do you do to your existing patients? If you are the average practice, little to none, yet a healthy general practice should earn 65 to 70% of its revenue from patients of record. Jeff Blumberg explains the purpose of marketing, how to keep your patient base active, how to contact patients without a next visit date, and how in-office posters, videos, newsletters, and targeted campaigns can help sell the treatment patients already need.

A patient gets excited about treatment, applies for financing, gets denied, and quietly gives up. Jeff Blumberg breaks down exactly how to prevent that outcome, and what to do if it happens anyway.

How much should a dental hygienist produce per day, and are you undercharging for hygiene without realizing it? Sabri Blumberg, Deputy Chief Operating Officer at MGE, joins Jeff to cover national production benchmarks for PPO and fee-for-service practices, the most common reason hygiene falls short, why a written perio policy matters, the pros and cons of assisted hygiene, and the hygienist's role in treatment presentation.

Most patients who have a bad experience won't complain, they'll just quietly stop coming back. Jeff Blumberg walks through 12 specific customer service deal breakers worth checking in your own practice, from how quickly the phone gets answered to how long patients actually wait in the chair.

Cancellations and no-shows are a top source of stress in dental practices, and Jeff Blumberg has been hearing about them more than ever. He compares the personal-contact confirmation process of 20 years ago with today's text-only, software-driven approach, explains why patients find it so easy to blow off a text, and lays out a hybrid confirmation process that keeps your schedule full.

Over the next ten years, somewhere between 20,000 and 30,000 dental practices are projected to essentially vanish. Jeff Blumberg breaks down the real numbers behind the coming generational shift in dentistry, and the specific opportunity it creates for private practice owners willing to act now.

In this week’s episode, we’re diving into one of the most impactful — yet often overlooked — investments a dental practice can make: staff training. Join us as we explore the key signs your team may be ready (or overdue) for development, the ROI of timely training, and how to align your training strategy with your practice’s goals. If you're wondering how to boost performance, morale, and retention without wasting time or money — this episode is for you. 

DDS Success - https://ddssuccess.com/ 

MGE Power Program - https://www.mgeonline.com/power-program 

Are you having trouble finding and keeping the most productive staff? In this week’s episode, Jeff covers some things to consider when deciding whether or not to continue holding onto staff that may be great people, but fall short when it comes to productivity.  

New Patient Call Log - https://www.mgeonline.com/np-call-log/  

If you’ve been struggling to find (and keep) great dental hygienists lately, you’re not alone. In this episode, Jeff talks about the hygienist shortage that’s hitting practices hard in 2025. We’ll explore what’s behind it—from burnout and post-pandemic career shifts to fewer grads coming out of hygiene programs. Plus, we’ll share real-world tips on how to navigate the hiring crunch, keep your current team happy, and plan for the future. 

MGE Power Program - https://www.mgeonline.com/power-program 

In this week’s episode, Jeff has some more helpful tips on how to increase case acceptance in your practice. He goes over some of the different ways you could be approaching your treatment presentations, and a couple of ways to better communication with your patients. Tune in for some insights on better practice management! 

ABC Communication & Sales Seminars - https://www.mgeonline.com/abc   

DDS Success - https://ddssuccess.com/ 

In this week’s episode, Jeff talks about the ways you might be losing out on opportunities to boost your collections in your practice, from the extra time you have in your schedule, to a decision you had to make that may have led to a wrong choice. 

ABC Communication & Sales Seminars - https://www.mgeonline.com/abc