In this episode, Jeff dives into the essential strategies for patient reactivation—an often overlooked yet powerful tool to grow your dental practice. We’ll explore how to re-engage past patients, the importance of staying top-of-mind, and how to effectively bring them back into your care. From personalized outreach techniques to leveraging technology and communication tools, we’ll provide actionable tips and best practices that will help you maximize your patient retention and reactivation efforts. 

The MGE New Patient Workshop - https://www.newpatients.net 

Download the Hygiene Formula Spreadsheet - https://www.mgeonline.com/hygieneformula/ 

Jeff Santone – jeffs@mgeonline.com  

Blumberg Digital Reactivation - Text Marketing - Blumberg Digital  

In this episode, Jeff dives into the key reasons why every dental practice should consider adding a New Patient Coordinator to their team. From improving patient experience and streamlining office operations to boosting patient retention and enhancing communication, we'll explore the essential role this position plays in growing your practice. Tune in to learn how a skilled New Patient Coordinator can be a game-changer for both your patients and your practice! 

The MGE New Patient Workshop - https://www.newpatients.net 

The Importance of a New Patient Coordinator Tip- https://www.youtube.com/watch?v=3T4Y7QKJfAk&t=

In this episode, Jeff dives into the essential role of a Dental Treatment Coordinator, exploring the daily responsibilities and key tasks that keep a dental practice running smoothly. From managing patient schedules to explaining treatment plans and coordinating with insurance companies, the treatment coordinator plays a critical part in delivering a seamless patient experience. 

Morning Production Meeting - https://mgeonline.com/morning-production-meeting-download 

ABCs Seminar- https://www.mgeonline.com/mge-communication-and-sales-seminars/ 

DDS Success (coupon code MGE269) - https://ddssuccess.com/  

The Importance of a New Patient Coordinator Tip- https://www.youtube.com/watch?v=3T4Y7QKJfAk&t= 

We all know new patients are crucial, but how many new patients do you really need in order for your practice to be healthy? Well, that depends on a few different factors, and that’s what Jeff is going over in this week’s episode! 

The MGE New Patient Workshop - https://www.newpatients.net 

ABCs Seminar- https://www.mgeonline.com/mge-communication-and-sales-seminars/ 

Free Fees & Plans Analysis – https://www.mgeonline.com/fees-and-plans 

Law of Diminishing Returns Tip - The Law of Diminishing Returns & Practice Growth | Dental Practice Management Tip 

Law of Diminishing Returns Podcast Episode - https://www.youtube.com/watch?v=cMpLS36qffw&list=PLadh6PLCMCduuZDq3D3ITLS-Zz-1tQwoW&index=68 

 Download the Hygiene Formula Spreadsheet - https://www.mgeonline.com/hygieneformula/ 

Are you happy with your current level of profitability? In this week’s episode, Jeff breaks down the top six reasons behind the high overhead costs that many dental practices face today. Join us as we break down key factors such as rising expenses, staffing challenges, and more! 

Whether you’re a practice owner or a dental team member, tune in to discover actionable tips that can help you navigate the complexities of overhead and improve your practice’s financial health! 

ADA Health Policy Institute: Income, Gross Billings, Expenses, Characteristics - https://www.ada.org/-/media/project/ada-organization/ada/ada-org/files/resources/research/hpi/hpidata_sdpi_2022.xlsx?rev=894fe578f0494c908a7544a00d054709&hash=641F7394E8FC11103969D2126A1A4395  

Overhead Worksheet - https://www.mgeonline.com/overhead-materials/ 

The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc 

Free Fees & Plans Analysis – https://www.mgeonline.com/fees-and-plans 

Am I overstaffed? Am I understaffed? Jeff Blumberg answers the question he hears most from dental practice owners. He explains why the answer is usually found at the front desk rather than in the back office, how incoming and outgoing traffic show whether a position has enough time, and how payroll as a percentage of revenue, and PPO fees in particular, can make a practice look overstaffed when it is not.

Setting a $180,000 monthly goal is the easy part. Six days in and only at $30,000 is where most practices get stuck. Jeff Blumberg breaks down the cycle of production, the specific chain of actions that actually has to happen for a production goal to become real dollars in the chair.

More dentists are practicing in groups, and fewer young dentists own a practice, so more associates will want a partnership at some point. Jeff Blumberg draws on his own business partnerships and years of client experience to cover what makes a dental partnership work: why most partnerships break down, how to set up an associate's path to buy-in, sweat equity, compensation, and why you agree on how to dissolve it before you start.

Most practices know they need training materials specific to their office, but nobody has time to write them. Jeff Blumberg shows a simple, low-cost way to do it with AI: record a training meeting you'd hold anyway, transcribe it with Descript, and have ChatGPT turn it into a written policy using a policy writing profile. He reads a sample policy generated in seconds and explains why drilling still matters.

An office manager was sure a janitor with $4,000 in outstanding treatment couldn't afford it, and didn't even plan to bring it up that visit. Jeff Blumberg breaks down why more than 60 percent of a healthy practice's revenue should come from existing patients, not new ones, and the four reasons that revenue quietly gets left on the table.

It cost $400 to acquire John as a new patient, and only $60 to $75 in phone calls to keep him, but after one missed appointment and a few unanswered calls, he quietly disappears from the schedule for two years. Jeff Blumberg breaks down why most GP practices should be growing every single year almost automatically, and the simple experiment that reveals whether yours actually is.

A patient isn't going to decide to spend a tenth of their yearly income in a rushed five minute conversation. Jeff Blumberg strips the sales process down to three simple, immediately actionable things that can start moving your case acceptance in the right direction today, no formal training required.